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Frequently Asked Questions

Ordering, customisation, shipping and after-sales — answers for importers and workshop owners.

Ordering

What is your minimum order quantity?

Car lifts start from 1 set. Tyre changers and balancers start from 1–5 sets. OEM-branded jacks, stands and small tools usually start from 50–200 pieces per model. Different models can be mixed in one container.

How long does production take?

Typical sampling time is about 7 days and production about 25 days for lifts after the order is confirmed. Stock jacks and tools can ship in 7–15 working days.

Which payment terms do you accept?

Standard terms are T/T with a 30% deposit and the 70% balance before shipment. Other terms can be discussed for repeat orders.

Can I order a sample first?

Yes. Samples of most models can be prepared in about 7 days. Sample cost and freight are quoted separately.

Products & customisation

What does AutoLift Factory manufacture?

We manufacture and export car lifts (two post, four post, scissor, single post and parking lifts), tyre changers, wheel balancers and aligners, hydraulic jacks and jack stands, engine and transmission tools, shop presses, A/C and fluid service machines and general workshop equipment.

Can you put our brand on the equipment?

Yes. We offer OEM colours, logos on columns and machines, nameplates, colour boxes and manuals with your brand.

Which certifications do your products have?

Our car lifts, tyre changers and wheel balancers are supplied with CE certificates, and many models are produced under ISO 9001 quality management. Certificates are sent with the quotation on request.

Which voltages are available for lifts and machines?

Power units and machines are available for 110 V, 220 V, 380 V or 415 V, single or three phase, 50 or 60 Hz. Tell us your site supply when you request a quote.

Shipping & documents

Where do you ship from?

We ship FOB from Shanghai or Ningbo, and can quote CFR or CIF to your port.

How are lifts packed?

Lifts ship in steel frames or plywood cases with the power unit and accessories boxed separately; tools ship in colour boxes and master cartons.

How many lifts fit in a container?

It depends on the model. For example, a 20 ft container holds about 8 sets of our 4-ton four post parking lift; we provide a loading plan with every quotation.

Which documents do you provide?

Commercial invoice, packing list, bill of lading and certificate of origin, plus CE certificates and test reports for certified models.

Installation & after-sales

Do you provide installation instructions?

Yes. Every lift ships with an installation manual, anchoring drawing and wiring diagram, and we provide video guides and remote support.

What warranty do you offer?

The standard warranty is 12 months. Spare parts such as seals, cables, locks and power unit components are available for every lift we sell.

What concrete is required for a two post lift?

Most two post lifts require at least 150 mm of 3,000 psi (C25) concrete cured for 28 days. See our concrete requirements guide for details.

Request a quote

Still Have a Question?

Tell us the products, quantities and destination port. A sales engineer replies with FOB price, lead time, packing details and a layout suggestion where needed.

Sales hours Mon–Sat 08:30–18:00, Shanghai time

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